Faq

  • Q: we can get technical support from you

    A:

    yes , most our technical information have upload to our website : www.vanch.net , you can download it directly from website ,also you can contact our oversea salesman send to you.

  • Q: what is your warranty

    A:

    all our product have 1 year warranty if no human caused

  • Q: what is your payment way

    A:

    T/T , Western Union , Paypal , Ali trade assurance

  • Q: What industries are UHF RFID applied widely now?

    A:

    UHF RFID is developing very quickly, RFID is main tech. of IOT, as we know big data time is coming to us, UHF RFID use this chance to develop quickly.

  • Q: what is your main market?

    A:

    our main market is North America and South America, EU, Russia, Africa and Asia etc.

  • Q: What certficate do your products have?

    A:

    our products have CE and FCC certificates.

     

  • Q: What is your delivery time?

    A:

    If we have them in stock, delivery time is 1-2 days.

    If we don’t have them enough in stock, delivery time will be 3-10 days, depends on order size.

  • Q: Do you supply software?

    A:

    we don’t have any management software, but we have SDK of readers for your further developing interface with your current management software.

  • Q: If I want to buy your products, what should we do first?

    A:

    as RFID product is complex system (need further development), so you need to tell us your project requirement, for example,

    what is the tracked item?

    What is the reading distance required?

    What type of reader do you want to use on your project?

    Fixed reader or handheld reader?

    After we are clear your requiements, we will send you datasheet and quotation for your reference.

    After confirming well, we will send you PI for paying fund to us and then we will send you goods ASAP once we got your payment already.

  • Q: What are your client type?

    A:

    As a RFID hardware manufacturer, we usualy work with system integrator, solution provider or IT software company directly because we can supply hardware to them and they can develop software and implement/install/integrate hardware and software for their end-user directly.

  • Q: What are your advantages?

    A:

    we have many advantages.

     

    Firstly, we have been focusing on R&D, productions, sales and implementation of UHF RFID reader, UHF RFID antenna and UHF RFID Tag for more than 10 years.

     

    Secondly, we are good at designing all kinds of RFID solution for different industries or applications.

     

    Thirdly, our products has been sold to all over the world, they are serving for government, big retailer, school, big manufacturing company and logistic company as well as vehicle managmenent/transportation etc.

     

    Fourth, we have own professional staffs in RFID, no matter what production, research or engineer or sales.

  • Q: What products do you manufacture?

    A:

    we can be able to manufacture all kinds of UHF RFID reader, antenna and tag (comply the protocol of EPC C1G2 and ISO-18000/6C). we can help you customize all kinds of reader, antenna and tag.

     

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